About PTAC

Why Protect Administration Corp Was Formed

After decades of experience in the Vehicle Service Contract industry, the founding members of Protect Administration Corp realized there was a significant lack of convenience, transparency and concern for the customer. At the time, there were two main methods of obtaining service contracts for car owners: 1) highly expensive contracts, offering limited or confusing coverage when purchasing their vehicle, or 2) cheap, nameless and suspect policies through unreliable companies.

In this highly competitive market, many of these providers offered products that sounded good but were sold with questionable sales tactics and with no guarantee of anything. Customers fell for these extremely low-priced contracts only to realize later that the provider had either closed its doors, leaving the customers with zero coverage or wouldn’t stand behind their promises. For a long period of time, it was either too costly, or too risky for the average vehicle owner to buy a Vehicle Service Contract.

Being consumers ourselves, having experience in the industry and the knowledge of how to provide value, as well as proper insurance backing, the founders initiated Protect Administration Corp as a new option for protection and peace-of-mind to car owners. Being an insured company, we removed the risk of leaving you to pay the claims, therefore delivering a safe, honest, and protected option.

Today, Protect Administration Corp successfully provides solutions to thousands of customers across the United States. People are given straightforward contract options at reasonable prices. We can do that because we are a Direct-to-Consumer (DTC) company as well as being the entire package for all of your needs. We are the administrator, the payment plan provider and the claims department. Best of all, these contracts are fully insured by an AM BEST rated insurance carrier to ensure that the coverage is there when you need it.

What PTAC Offers That is Unique

As a safe and reliable administrator for obtaining a Service Contract, PTAC offers unique advantages over competitors:

Insured
The products that we offer are backed by an AM BEST rated insurance company. Protect is a direct to consumer administrator which means we can promise you value for your money and the best prices in the market for insured contracts.
High Quality
Our promise to you is high quality plans along with high quality service. All of the options available here at Protect Administration Corp are guaranteed to offer value and worth to you and your vehicle. That way you can relax and find a plan that meets you and your car’s needs without worrying about the quality of the contract.
A Comprehensive Administrator
Protect Administration Corp is a comprehensive administrator, in that it provides plans and products for you to choose from. Other services we provide: third party branding and financing.
Best Priced Administrator
When it comes to insured plans from top providers in the nation, you won’t find better prices anywhere else! We are a Direct to Consumer Company, meaning: we are the administrator, payment plan provider and claims department. Since we don’t go through any middleman, such as auto dealerships or agencies, we can control our service, payment plan options, and claims process. That savings gets passed on to our customers by about 30% below average market price!
Experienced
Protect Administration Corp is a contract administrator managed by members that are experienced in all aspects of the Vehicle Service Contract. We know what is offered in the market. We understand what consumers are searching for and we utilize our expertise in our research to create the best plans for our customers. We have been in the business for more than 30 years and continuously look for new ways to improve and enhance our service for our clients.
Committed to Customers
Protect Administration Corp is committed to customer satisfaction. Our management team puts extra emphasis on customer protection, customer service, and customer satisfaction. We are dedicated to making sure you have a seamless and enjoyable experience with us, and we are eager to assist your service contract needs in every way possible.
Work by Valuable Work Ethos
Our company is based on a valuable work ethos that has made us a trustworthy administrator from the start. Our staff is dedicated to discipline, professionalism, a research and knowledge-based mindset, and enthusiasm to provide the best service possible. We are truly dedicated to leading our industry in every way possible.
Our Team
Wendy Peterson

Wendy Peterson – President & CEO

Wendy is the Founder, President, and CEO of Pro-Techs Dealer Services, LLC, bringing more than three decades of experience and leadership within the automotive finance and insurance industry. Prior to founding Pro-Techs, she spent nine years in the retail automotive sector, serving in key leadership roles including Finance Manager, Sales Manager, and Fleet Manager. Her extensive dealership background provided the foundation for building a highly successful agency focused on delivering products, training, and strategic solutions that enhance dealership F&I profitability and long-term performance.

Under Wendy’s leadership, Pro-Techs Dealer Services has grown from a startup operation into one of the automotive industry’s leading independent agencies, generating multi-million-dollar annual revenues while establishing a reputation for operational excellence, compliance, and strong dealer relationships. Wendy also founded Protect Administration Corporation in 2019, a full-service third-party administration company focused on delivering comprehensive administrative, claims, and support solutions for the automotive F&I industry.

Throughout her career, Wendy has been consistently recognized as a top-performing agency executive, earning numerous industry awards and distinctions for leadership, production, and innovation. She was featured in AE’s Women in the Industry, recognized as a SafeGuard Elite Agent by Safe-Guard Products International, and earned placement in the IAS Presidents Club multiple times. She also serves on the IAS Agency Advisory Council, further reflecting her reputation as a respected and influential leader within the industry.

In addition to her executive leadership experience, Wendy maintains multiple professional licenses and certifications. She is a licensed insurance agent in Wisconsin, Minnesota, and Illinois, holding licenses in Property, Casualty, Life, Health, and CL/AH. She is also AFIP Certified, FILES Certified, and a Certified Sales/Menu Trainer for the world’s largest automotive retailer as well as Safe-Guard Products International. Her unique combination of dealership operations expertise, agency leadership, compliance knowledge, and F&I training experience has positioned her as a respected and trusted leader within the automotive and insurance industries.

Nikki Alber

Nikki Alber – Vice President

With more than 12 years of experience in the automotive finance and vehicle service contract industry, Nikki has established a strong track record in operational leadership, administrative management, and contract performance oversight. As Vice President of Protect Administration Corp, she oversees the day-to-day administrative and operational functions of a full-service third-party administrator specializing in vehicle service contract programs. Her expertise includes contract development, reserve management, claims analysis, compliance oversight, CRM integration, and financial performance reporting, all focused on driving operational efficiency and long-term profitability.

Prior to joining Protect Administration Corp, Nikki served as Account and Office Manager for Pro-Techs Dealer Services, where she managed dealer and client relationships, streamlined administrative workflows, and supported executive leadership with operational planning and financial analysis. Known for her proactive leadership style, strong organizational skills, and analytical approach, she has played a key role in optimizing internal systems, enhancing dealer satisfaction, and improving overall business performance throughout her career.

Nikki holds dual Bachelor’s Degrees in Marketing (Professional Sales) and Insurance from Illinois State University. Her combination of industry knowledge, financial acumen, and operational expertise has positioned her as a respected and trusted leader within the vehicle service contract and automotive F&I industries.

Reach Us

MADISON WISCONSIN OFFICE

1213 N Sherman Ave Suite 296
Madison, WI 53704

(608) 250-4099

Nikki@PTACadmin.com

Contact Protect Administration Corporation

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DISCLAIMER: Protect Administration Corporation is a nationwide company marketing vehicle service contracts on behalf of DriveEase; DriveEase will help determine which one is right for you. Your only out-of-pocket expense is the deductible, if applicable; and any charges not covered under your contract, such as maintenance work or non-covered repairs. Coverage, deductibles, and claims payment may vary depending on vehicle age, mileage, pre-existing conditions and the program selected. Programs are available in most states. All repairs are made by ASE-Certified mechanics. DriveEase & GetDriveEase.com is not affiliated with any auto dealer or manufacturer. You will be contacted by e-mail or phone once we receive your quote submission. Vehicle names, logos, brands, & other trademarks featured or referred to within DriveEase are property of their respective trademark holders.